FAQs

Frequently Asked Questions


After purchase, the game key will be sent to your registered email address. Please ensure your email is correct at checkout.

  1. Download and install the Battle.net app from blizzard.com.
  2. Log in or create a Battle.net account.
  3. Click your profile icon in the top-right corner and select Redeem a Code.
  4. Enter the key and confirm.
  5. The game will be available in your library.

Some keys may have regional restrictions. Please check the product's description or product's name for any specific region lock information before purchasing.

Yes, you can gift game keys. Just forward the key to the recipient, or enter their email at checkout.

Refunds are issued on a case-by-case basis. If you encounter issues, please contact our support team for assistance. Learn about your options and rights for product returns or refunds on this page

  1. Launch the EA app.
  2. Log in to your EA Account.
  3. Open My Library.
  4. Select Redeem Code
  1. Open the Epic Games Launcher or download it from epicgames.com.
  2. Log in to your account.
  3. Click on your username in the bottom-left corner and select Redeem Code.
  4. Enter your key and click Redeem.
  5. The game will appear in your library for download.
  1. Go to gog.com/redeem.
  2. Log in or create a GOG account.
  3. Enter your key in the provided field and click Redeem.
  4. The game will be added to your GOG library.

Easily reach us via Live Chat or Email (support@playnate.com)

Instructions for redeeming your key are provided on the product page and in the email sent post-purchase. Each platform (Steam, Xbox, etc.) has a different process.